At Kamalia Khaddars, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return and exchange policy within 14 days from the date of delivery. Please read the following guidelines carefully to ensure a smooth return or exchange process:

1. Eligibility for Return and Exchange:

Products must be in their original, unused, and unwashed condition.

The product’s tags, labels, and original packaging must be intact.

Returns and exchanges are subject to inspection and approval by Kamalia Khaddars.

2. Initiating a Return or Exchange:

To initiate a return or exchange, please log in to your account on www.kamaliakhaddars.pk and access your order history.

Select the specific order you wish to return or exchange and follow the instructions provided.

If you checked out as a guest, please contact our customer support team at [customer support email] to initiate the process.

3. Timeframe:

You must request a return or exchange within 14 days from the date of delivery.

Returns or exchange requests made after the 14-day period will not be accepted.

4. Reasons for Return or Exchange:

You may request a return or exchange for reasons including, but not limited to, the following:

Defective or damaged products.

Incorrect size or color received.

Change of mind 

5. Refunds and Exchange Process:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange.

For approved returns, refunds will be processed to the original payment method within 3 business days.

Exchanges will be shipped out promptly upon approval.

6. Return Shipping:

For defective or damaged items, Kamalia Khaddars will cover the return shipping costs.

For exchanges due to a change of mind, customers are responsible for the return shipping costs.

7. Contact Information:

For any inquiries or assistance regarding returns and exchanges, please contact our customer support team at customer support email info@kamaliakhaddars.pk or customer support phone number : 0309-2828885

8. Non-Returnable Items:

Some items may not be eligible for return or exchange due to hygiene or safety reasons. These include, but are not limited to, underwear and personal care items.

Kamalia Khaddars reserves the right to amend this return and exchange policy at any time without prior notice. We are committed to providing you with the best customer service and ensuring a smooth shopping experience. Thank you for choosing Kamalia Khaddars for your clothing needs.